The modern messaging platform Zoko, built for online merchants to do sales, marketing and customer support on Whatsapp.
Zoko helps you to refine your interaction with the customers & segregate their queries according to the relevant categories & then assign it to your team to address them. Not only these but there are a lot of tools to enhance your conversation with the customers.
Zoko offers you a number of automated messaging tools as well as tools that customize your message for the customer that makes the conversation with the customer more intimate or personalized. You can also differentiate between the premium & standard customers. If your business is a big scale business with a lot of traffic & queries on your WhatsApp, you can choose to automate the assignment of queries to your team.
WhatsApp is all you need, All you need is WhatsApp
Better Sales
- Bring your e-commerce catalog to WhatsApp
- Create carts and close sales inside conversations
- Offer an easier way of making payments
- Deliver important notifications on WhatsApp
Better Marketing
- Broadcast messages to customers, on WhatsApp!
- Flows lets you set-up your marketing on autopilot
- Easily collect ratings and feedback on your products
- Increase revenue by recovering abandoned carts
- Confirm Cash-on-Delivery orders via WhatsApp
Better Support
- Unlimited Agents on a single WhatsApp number
- Route chats without breaking a sweat
- Shortcuts to customer happiness
- Get tailor made reports to help you deep dive
- Engage customers on-the-go from anywhere, anytime
Signup for Zoko WhatsApp Solution. Click here for more information