Shopify Maintenance

All the support you need to make monthly improvements to your store.

Work Flow

Customer Sends A Request

You raise an issue related to the website. Send us an e-mail at shopify@edreamz.in

Scheduling, Implementation And Testing
As per the urgency and the importance level of the issue, we schedule it for a time frame within which our technical team can resolve it and test it.
Delivery
PWT support team will send you an e-mail, mentioning all the changes
Edreamz Experts Will Process Your Request
We forward your request to our Technical Support Team for analysis. Then our B.D.M will offer you quote and optimum solution for your website related issues

Edreamz Website Maintenance Goals

Edreamz goal is to create the best website packages for its clients. We strive to be the website maintenance company of choice for business owner's, professionals and startups. As your partner, we work with you and handle the technology that helps run your business. Contact us to learn more about how we can take the stress out of your website and hosting services. Edreamz offers monthly fixed price maintenance packages so that you can keep your website up-to-date without worry about any large surprise bills.

Find the plan that works best for your business/company by checking the packages below:

Silver
  • 250 SGD
  • Edreamz Support Hours - 20
  • Response Time: 3 working days
  • Phone/Skype Support
  • Email Support
  • Website Backup
  • Database Backup
  • Broken Links Scan
  • Uptime Monitoring
  • Content Updation
  • Custom Coding Support
  • App Installation Support
  • SEO Services
  • Blog Management
  • Send Email Newsletters
  • Product Uploading
  • Banner Uploading
  • Product Uploading for market places
  • Holiday support in case of emergency
Gold
  • 450 SGD
  • Edreamz Support Hours - 45
  • Response Time: 2 working days
  • Phone/Skype Support
  • Email Support
  • Website Backup
  • Database Backup
  • Broken Links Scan
  • Uptime Monitoring
  • Content Updation
  • Custom Coding Support
  • App Installation Support
  • SEO Services
  • Blog Management
  • Send Email Newsletters
  • Product Uploading
  • Banner Uploading
  • Product Uploading for market places
  • Holiday support in case of emergency
Platinum
  • 750 SGD
  • Edreamz Support Hours - 90
  • Response Time: 24 Hours
  • Phone/Skype Support
  • Email Support
  • Website Backup
  • Database Backup
  • Broken Links Scan
  • Uptime Monitoring
  • Content Updation
  • Custom Coding Support
  • App Installation Support
  • SEO Services
  • Blog Management
  • Send Email Newsletters
  • Product Uploading
  • Banner Uploading
  • Product Uploading for market places
  • Holiday support in case of emergency

Please Note :
We aim to respond to all customer requests within 24 hours from Monday To Saturday but at busy times this may be longer, up to the times shown.

Website maintenance costs can be higher for very large websites/ecommerce stores but this would be discussed on your website maintenance proposal.